AGP Wheels - Returns & Refunds

We want you to feel confident about your AGP Wheels purchase. If you need to return an item, eligible merchandise purchased directly from AGP Wheels may be returned within 45 days of delivery. Every return is inspected before eligibility and the final refund amount are confirmed.

Before You Send Anything Back

Start by contacting AGP Wheels Customer Service. Our team must be contacted before any merchandise is returned.

Please check that your items meet these requirements:

• Wheels have never been mounted.

• Merchandise has not been damaged or modified.

• All original packaging, manuals, documents, and included parts are present.

• Original packaging is intact and undamaged.

Items without their original packaging do not qualify for a return or exchange. Damaged or altered merchandise is also ineligible, and damage or alterations void the applicable warranty.

If you purchased through a dealer or another retailer, please arrange your return directly with that seller.

Refunds & Return Costs

The following charges apply to eligible returns:

Charge	How it applies
Wheel and tire restocking fee	25% of the invoiced price of the returned merchandise
Return shipping and insurance	Paid by the customer, except when AGP Wheels shipped the wrong item
Original shipping and handling	Nonrefundable
Reconditioning costs	Deducted from the refund when applicable following inspection

Restocking fees help cover processing, transaction fees, shipping-related expenses, and labor.

Your refund is calculated from the invoiced price of the returned merchandise, less applicable fees and reconditioning costs. If inspection identifies wear, cosmetic blemishes, missing parts, or other damage, the applicable cost of restoring the item will be deducted from any refund due.

Preparing Your Return

Pack the merchandise securely in its original packaging and include everything supplied with it. Customers are responsible for arranging and paying for return shipping and insurance.

Merchandise damaged during an uninsured return shipment is not eligible for a refund under this policy.

If Something Is Wrong With Your Delivery

Your order arrived damaged

Document the damage with photographs or other supporting evidence and contact AGP Wheels Customer Service immediately.

You received an incorrect item

If AGP Wheels shipped a different item from the one listed on your order, we will exchange it for the correct product and cover return shipping and insurance.

Contact our team before sending it back. The item must remain undamaged and unaltered, with all original packaging, manuals, documents, and included materials. Missing, damaged, or incomplete original packaging makes the item ineligible for exchange. Damage or alterations also void eligibility for the exchange and the applicable warranty.

Damage After Delivery

Returns and exchanges are not available for products damaged by the customer. This includes misuse, tampering, modifications, customer-caused missing parts, or handling that leaves the product unsellable. Customer-caused damage also voids the applicable warranty.

After the Return Period

Once 45 days have passed from delivery, merchandise is no longer eligible for return under this policy. Any remaining product coverage is governed by the terms of the AGP Wheels Standard Limited Warranty.